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"Error Code 5" heard through speakers | SoundTouch® soundbar system
Keep the headset still during the ADAPTiQ audio calibration measurements.
During the ADAPTiQ audio calibration process, you are asked to move to different listening locations. At each location, keep the headset still while measurements are made and until prompted to move to the next location.
Disconnect and reconnect the ADAPTiQ headset.
Disconnecting and reconnecting the ADAPTiQ headset may resolve the issue.
If using a wireless connection, try connecting the bass module with a wired connection.
Your bass module can connect wirelessly or with a wire. In situations where you cannot reposition the bass module or other wireless devices to avoid wireless interference, connect a shielded 3.5 mm cable from the Acoustimass / Bass output on the soundbar to the Acoustimass In connection on the bass module. If the issue no longer occurs when the bass module has a wired connection to the console, wireless interference was causing the issue. A shielded cable is recommended to avoid interference from other electronic devices. A 15-foot (4.5 m) shielded audio cable is available to order through Bose.