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Product will not turn on | Sub1 Powered Bass Module
Be sure the system is set up properly and all connections are secure.
A connection may have come loose or may be connected incorrectly. For more info, see Setting up your product.
Check for and install any available product updates.
On a computer, visit btu.bose.com and follow the instructions to ensure your product has the latest features and enhancements. See Checking the software or firmware version and Updating the software or firmware of your product.
Check the power connections at your product and at the power source.
Be sure the power connections to your product are secure both to the AC (mains) outlet and to your product.
Be sure the power cord is connected to a working power outlet.
If the outlet is controlled by a wall switch, be sure the switch is on. You can also verify if the outlet works by connecting another electronic device, such as a lamp. If connected to a power strip (or surge protector), try bypassing the power strip and plug the power cord directly to a wall outlet.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.
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