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Intermittent audio from product | T8S ToneMatch® mixer
If your ToneMatch mixer is connected to a computer via USB:
Plug in a different audio source.
Connected a different audio source to determine if the issue is related to the source: If audio is being sent to your system from a a microphone, try a different microphone; if an instrument is connected, try a different instrument.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Replace the input cables.
Try different input cables using the same source and same channel. If this solves the problem, the original cables may be defective.
Plug in to a different input on your product.
Determine if the issue is related to a particular input by connecting the audio source to a different input using the same audio source and cable(s).
Try the AUX output jacks on the back of the mixer
In the mixer menu, route audio to the AUX output jacks. For more info, see Assigning inputs to the Aux output. Connect the AUX jacks to your powered speaker and check it sound is heard as expected. If so, the mixer may need to be serviced.
Check if the system LEDs flash on and off.
The issue could actually be intermittent power. On the system, check the power and status LEDs. If they flash on and off, see Product turns on or off by itself.
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