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Understanding LED indicator status lights and information | Bose Ultra Open Earbuds
Earbuds and charging case status lights
Earbuds Status Lights
The earbuds status light is located on the inside surface of the charging case.Note: Upon opening the case or placing the earbuds in the case, the status light will blink white for approximately 5 seconds until the battery status is displayed.
Bluetooth status - Shows the Bluetooth connection status to mobile devices
- Slowly blinks blue - Ready to connect
- Quickly blinks blue - Connecting
- Solid blue (5 seconds) - Connected
- Blinks white twice - Device list cleared
Battery status - Shows the earbud battery charge level, update, and error status
- Solid white (10 minutes) - Fully charged
- Solid amber (10 minutes) - Charging
- Blinks white - Determining battery status
- Blinks white twice, slowly blinks blue, and turns off - Reboot complete
- Blinks white 3 times (repeated) - Updating firmware
- Blinks amber and white - Error, contact Bose customer service
- Quickly blinks amber - Error: Earbuds aren't properly placed in the charging case.
- Remove the earbuds and make sure the charging contacts on the earbuds are aligned with the charging pins in the case
- Remove the plastic film from the surface of the case under each earbud to prevent it from interfering with earbud placement.
Charging Case Status Light
The charging case status light is located on the front of the charging case.
Battery status - Shows the charging case battery charge level, update, and error status
- Solid white -Fully charged (100% and plugged in)
- Solid white (5 seconds) - Charged (34% – 99%)
- Solid amber (5 seconds) - Low charge (10% – 33%)
- Blinks amber twice - Need to charge (less than 10%)
- Slowly blinks amber - Charging and plugged in
- Blinks white 3 times (repeated) - Updating firmware
- Blinks amber and white - Error, contact Bose customer service
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