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Bose Videobar VB-S | Remote control does not work from a distance
bose-videobar-vb-s
Bose Videobar VB-SSold from 2022 - 2023

Bose Videobar VB-S | Remote control does not work from a distance

Be sure the remote is within range of the system.

The range of the remote is 20 feet

Check that nothing is blocking the front of your product.

If the remote sensor on your product is fully or partially covered, it might not detect the commands from your remote control. If anything is blocking the front of your product, move it and check if the issue is resolved.

Try new batteries in the remote.

In case the battery or batteries in your remote are low or have no power, replace them. Alkaline batteries are recommended over rechargeable batteries, which might output lower voltage. (Note: Battery testers are not always reliable since they might detect power but not indicate if there is adequate power for the remote.)

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Explain Service Options for the remote control.

If the remote is not working, determine the Warranty or Rapid Response status, then see Service Options for details.
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Bose Videobar VB-S | Remote control does not work from a distance