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Sound is not heard from all speakers | VideoWave® II entertainment system - 46''
There are no balance controls on your Bose product.
Volume from the left and right speakers cannot be adjusted.
For issues with DVDs, try a different audio track (if available).
Some DVDs have multiple audio tracks available in the DVD audio/sound menu. In the DVD menu, select a different audio track and listen for differences.
Play the system demo.
If the system demo works, the issue is with the source. See Sound is not heard from all speakers.
For information on running the system demo, see Playing the system demo.
For information on running the system demo, see Playing the system demo.
Run the ADAPTiQ audio calibration to optimize the sound of your system.
Since different environments affect how sound is heard, use ADAPTiQ can calibrate you system. It listens to how your speakers sound in your room, then adjusts the sound as needed to optimize sound quality. For more info, see ADAPTiQ system setup and deactivation.
Remove and reseat the A/V monitor cable.
Power the system off and remove and reseat both ends of the A/V monitor cable. For more information, see Difficulty removing A/V Monitor cable.
Try another input on the Bose system.
The input may be defective; try another input (it is ok to use a different type of input, for example analog instead of digital or digital coax instead of digital optical). If the problem only occurs on one input, that input may be defective. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service