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No audio from product | Bose wireless computer speaker
Check the volume level of the Bose system.
Be sure the system volume is not turned down. Using the volume control, gradually increase the volume level.
Be sure the system has power and is on.
Check the SoundLink speaker to see if the Wireless or AUX LED is lit. This indicates the system is on. If the LED is not lit, see Product will not turn on.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Try a different app.
If the issue only occurs with a particular app, it is likely related to the app or app settings.
Try connecting a different audio device.
If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.
Connect the product to AC power.
If the speaker is disconnected from AC power and unused for 14 days or more, it enters a protection mode to preserve battery power. This is typically the case with new products removed from the box. To reactivate the speaker, connect it to AC power.
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