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Product will not turn on | Wave® radio IV
Check the power connections at your product and at the power source.
Be sure the power connections to your product are secure both to the AC (mains) outlet and to your product.
Replace the battery in the remote.
For more info, see Replacing the batteries in your remote control.
Check if the touch pad on top of your product can power it on or off.
Your Wave system has a touch pad on top of it toward the front center. Tapping it can turn the system on or off. If the touch pad works, see Remote is intermittent or does not control your Bose product. Note: The touch pad can be disabled in the product menu. If it has been disabled, it will not power the Wave system on or off.
Be sure the power cord is connected to a working power outlet.
If the outlet is controlled by a wall switch, be sure the switch is on. You can also verify if the outlet works by connecting another electronic device, such as a lamp. If connected to a power strip (or surge protector), try bypassing the power strip and plug the power cord directly to a wall outlet.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.
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