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CD will not eject | Wave® SoundTouch® series IV wireless music system
Be sure the system is able to turn on.
Try turning on the system using the remote control or the control panel. If neither method turns the system on, see Product will not turn on.
Determine if the CDs play.
Determine if the CDs play or not. If the CDs do not play, see CDs skip or do not play.
Turn the system upside down.
In some cases the shock absorbing grommets used beneath the CD mech may come loose. The disc may not eject in this situation because it is obstructed by the faceplate. Turning it upside down may align the two components and allow the disc to come free. Whether or not the disc ejects, the system should be serviced to prevent this from happening again. Follow the link for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service