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No album art shown in SoundTouch app for music library track | Wave® SoundTouch® series IV wireless music system
Album artwork does not display
To see the album cover of currently playing track, refer to the app.
For computer music libraries, album art must be associated with each album track.
Album art must be embedded in individual audio files to be visible in the SoundTouch app. To embed images, use the program you use to manage your library. (i.e. iTunes, Windows media player etc.)
For NAS drive music libraries, determine how the drive reads album info.
Different NAS drives offer different features in their music servers. For album art, some might read art embedded in media files while others might require an album image in the album folder. Refer to the NAS drive documentation to determine what is needed for its music server to read album art.
If playing a Windows Media Player music library, album art might not appear in the SoundTouch app.
Album artwork for music streamed from a Windows Media Player music library linked to your SoundTouch account might not display corrently—or at all—in the SoundTouch app.
If artwork was added to the file after it was indexed by the SoundTouch music server, sync the music library.
Music library content automatically syncs every 15 minutes. If necessary, a sync can also be manually started at any time.
Remove and re-add the music library.
For more info, see Removing a music library then Adding a music library stored on a computer or NAS drive.
A NAS drive music library selection should correspond to a real NAS drive and not a virtual drive.
Some music library management programs have configurations that allow them to function as a virtual drive utilizing DLNA. If Network Attach Music Library was selected above, be sure the drive is an Ethernet or Wi-Fi connected device on the network.
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