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"USB drivers not installed" message displayed | Wave® SoundTouch® series IV wireless music system
wave®-soundtouch®-series-iv-wireless-music-system
Wave® SoundTouch® system IVSold from 2015 - 2021

"USB drivers not installed" message displayed | Wave® SoundTouch® series IV wireless music system

To avoid this error, don't connect the USB cable until prompted by the SoundTouch app.

  1. Disconnect the USB cable from the SoundTouch adapter and from the computer
  2. Close the SoundTouch app
  3. Reopen the SoundTouch app
  4. Restart setup and wait until the app prompts you to connect the USB cable before connecting it.

To avoid this error, don't connect the USB cable until prompted by the SoundTouch app.

  1. Disconnect the USB cable from the SoundTouch adapter and from the computer
  2. Close the SoundTouch app
  3. Reopen the SoundTouch app
  4. Restart setup and wait until the app prompts you to connect the USB cable before connecting it.

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"USB drivers not installed" message displayed | Wave® SoundTouch® series IV wireless music system