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No audio from product | Acoustic Wave® system II

No audio from product | Acoustic Wave® system II

Make sure the iPod or iPhone is firmly seated in its dock.

To produce audio and charge, the iPod or iPhone must be securely seated in the dock. Remove it and reseat it in the dock to ensure a secure connection. Some models will make a confirmation tone indicating that it has been docked properly.

Be sure the iPod is firmly seated in its dock.

To play audio, recharge and maintain full functionality, the iPod must be securely seated in the dock.

The Acoustic Wave Connect Kit for iPod v2 may need service.

If the steps provided do not resolve your issue, the Acoustic Wave Connect Kit for iPod v2 may need service. Follow the link for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service

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No audio from product | Acoustic Wave® system II