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No power | Bose QuietComfort Earbuds
Make sure the stability band is aligned correctly so the earbud fits in the case correctly.
If the stability bands are not aligned correctly, it could prevent the earbuds from making a solid connection with the charging pins in the case.
Make sure the hole in the band aligns with the vent on the earbud and the tab on the top of the band fits in the notch on the top of the earbud
See Changing the stability bands for more information.
Make sure the earbuds are not in standby mode
Standby conserves the earbud battery when the earbuds are out of the case and not in use. The earbuds switch to standby when you remove both earbuds from your ears for 20 minutes. To wake the earbuds, insert both earbuds in your ears or use the Bose app.
Check if the battery is charged.
Be sure the battery is not depleted. For more info see, Checking the remaining battery charge and Charging your headphones.
Make sure to close the case when charging
If you place both earbuds in the charging case and keep the lid open, the earbuds will remain on. Always close the case to reserve the battery
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
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