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Touch control not working | Bose QuietComfort Earbuds
Make sure you are using the touch control correctly.
Ensure the correct shortcut is assigned.
See Using Touch Control
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Make sure your finger is making good contact with the touch control surface
- For multi-tap functions, vary the tap pressure
- Make sure your fingers are dry
- If your hair is wet, make sure it isn’t interfering with the touch surface
- If wearing gloves, remove them before touching the touch control surface
Keep your product within 33 feet (10 meters) of your personal device.
Distance and obstacles like walls, doors, or other electronics can weaken the Bluetooth signal. If you're having trouble, try moving your personal device and product closer together or relocating other devices that may cause interference.
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