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Humming, buzzing or rattling noise heard from product | Wave® SoundTouch® series IV wireless music system
When does the issue occur?
When playing a disc on the built-in disc player
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Make sure there are no obstructions on the disc, like an attached label.
Labels could prevent a disc from spinning properly (i.e. if the label is dettaching or making contact somewhere in the systems.) Try another disc without a label.
Try a different disc.
Check if other discs play in your system to determine if the issue is related to one or certain discs or disc types.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Any time during normal use
Be sure the rattling noise is not something on or near the system.
A loose item on or near the system may be vibrating when certain frequencies or volume levels are played. Secure any loose items or move the system or items to another location if the system sound is causing nearby items to rattle.
Determine if the rattle is from movement of the speaker enclosure or from audio playback
If the rattling occurs when the product is moved or shook, there may be a foreign item within the enclosure. If the rattle only seems to occur sound is produced by the speakers, see Poor sound quality from product.
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